Clik here to view.
What Does Success in Your Business Relationship Management Role Look Like?
Those who’ve tried it know, the BRM role is tough! BRMs are torn between: Conflicting forces of strategic, longer-term thinking and the more tactical short-term demands Insatiable business demand and...
View ArticleBusiness Relationship Management Performance Assessment: Standards, Best...
The March-April 2013 issue of the SupportWorld magazine, dedicated to performance measurement, features an article we wrote: “Business Relationship Management: Standards, Best Practices, and Practical...
View ArticleClik here to view.
Strong Relationships Begin with Strong Communications
We learn a great deal about relationship management from our work and the people we work with. If our eyes and ears are open, we can also learn a lot from our personal lives. I’ve just returned from a...
View ArticleClik here to view.
Four Reasons for a Business Case – And Why Three of Them Are Wrong!
Most Business-IT initiatives require some type of Business Case (cost-justification) to be prepared. This is an important Business Relationship Management (BRM) activity—typically undertaken as a...
View ArticleClik here to view.
Who’s On First? Playing Together Within the Provider Organization
This article is the first in a series of two about clarifying the interactions of the BRM with other roles in the provider organization. In this post, Part 1 provides an example of how one company...
View ArticleClik here to view.
Who’s On First? Playing Together With the Provider Organization – Part 2
This article is the second in a series about clarifying the interactions of the BRM with other roles in the provider organization. In the previous post I provided an example of the way in which one...
View ArticleClik here to view.
Measuring BRM Performance
Measuring BRM (Business Relationship Manager) performance is an important aspect of a successful BRM role implementation. There is no one-size-fits-all recipe for a BRM performance measurement...
View ArticleClik here to view.
Business Relationship Manager Meetings with Business Partners
Imagine you are an executive leader for a major corporation looking for strategies to move your business department forward. While enjoying your morning coffee, catching up on emails, you notice the...
View ArticleClik here to view.
Why Efforts to Break Down Silos Fail and What Business Relationship Managers...
Many companies today are burdened by silos—separate departments optimized for a specific function or set of functions, but pretty much impervious to anything going on around them that does not relate...
View ArticleClik here to view.
The Disciplines of Business-IT Engagement
[Note: This post first appeared on Vaughan Merlyn's IT Organization Circa 2017] Engagement is a term often used when discussing the relationship between an IT organization and the business units it...
View ArticleClik here to view.
Business Relationship Manager and Plan Build Run
In this blog post, I define business relationship management, business relationship manager (BRM), Plan Build Run (PBR), and show how various BRMs act as both pivotal agents of the shared service...
View ArticleClik here to view.
Bridging the Chasm: Creating Close-knit IT and C-Suite Relationships
Joe Topinka, award-winning CIO, founder of the CIO Mentor, LLC, published author, and a member of BRMI Executive Council recently took the virtual podium to share his thoughts and golden nuggets of...
View ArticleClik here to view.
Business Relationship Manager Metrics
It is that time of year, where executives are asking for Business Relationship Manager (BRM) metrics and the financial business value added to the organization by the business and partnered service...
View ArticleClik here to view.
Twice the Business Value in Half the Time: When Agile Methods Meet the...
By Vaughan Merlyn and Aaron Monroe Vaughan is a co-founder of Business Relationship Management Institute and Principal with The Merlyn Group. Aaron is a Corporate Vice President – Strategy, Research,...
View ArticleClik here to view.
Building the Foundation for Business – Technology Integration
By Jeanne Kerr, SPHR, HCS, SWP For the sake of transparency, I am not an IT person. (I am married to one, but I’m not sure how much that counts). So, why am I writing this article for BRMI? Having...
View ArticleClik here to view.
Process, Data, and Technology Strategy Planning: Achieving Excellence and...
Mike Bruggeman, Global IT, Cargill “Process, Data, and Technology Strategy Planning: Achieving Excellence and Insights” Interactive Session BRMConnect 2015 Wednesday May 27 – 2:45 – 3:15 PM During...
View ArticleClik here to view.
A BRM Cross-Organization Digital Strategy That Delivers Results Through...
I am sure you have read about the latest digital or digitization trends; companies require a digital transformation to become successful in today’s connected, Internet of Things (IoT), world. By now,...
View ArticleClik here to view.
The Career Journey from a BA to a BRM
by Dixie Harris It has been my belief for a long time that the BRM role is one of the most difficult roles to fill in the IT family. It takes a combination of skills that span the curiosity of a good...
View ArticleClik here to view.
Business Partnering through a BRM Capability
by Leigh Ann Thomas As a regulated water utility and an industry not typically known for rapid technological change, you might be surprised by the emphasis on Business Relationship Management within...
View ArticleClik here to view.
The Road from What to Why
by Jeannine McConnell If you are a business analyst and a student of “traditional” requirements management, you may remember the three levels of good requirements capture: the “why,” the “what,” and...
View Article
